General Policy
We’re in the business to provide the best driver’s education and we’re relentless in our pursuit. To provide the best driver’s education experience we’re committed to be transparent in every aspect of the business. We’re always here to help but sometimes it can be very difficult to get a hold of us. State law doesn’t allow us to make/take phone calls in the car while providing driving lesson cause lets face it, they’re student driver! The best way to get in touch with us is email, text message, or voicemail.
Driver’s Education Certificate Processing
Once you’ve completed the entire driver’s education program, we will process the driver’s education certificate with the RMV in Boston. Certificates are processed on Thursdays of each week with no exceptions. For example, if you completed the driver’s education program on a Saturday we will then process your certificate on the upcoming Thursday. In order for us to process your certificate, you must complete the driver’s education program which includes the following components:
- 30 hours of Classroom instruction
- 12 hours of behind the wheel training and 6 hours of observation
- A 2-hour parent class (for students under the age of 18)
Road Lesson Policy
We reserve the right to deny service to individuals who are in a rush to complete the required 12-hours of on-road lessons. The RMV states that you must hold a learner’s permit with a clean driving record for 6 months before you’re eligible for a road test. That means you have 6 months to complete all 12-hours of behind the wheel training and 6 hours of observation. Don’t wait to the last minute and try to cram in all of your lessons in a month, spread them out and absorb all of the information taught on each lesson. We want to provide the best driver’s education experience and we can’t do that when we’re in a rush. If you’re in a rush to get your license and just want to get lessons done, there’s plenty of other driving school in the area. We hate rushing and you should too.
Cancellation Policy
What you see is what you get here at Mr. J’s Driving School. Prices are clearly stated so there’s no guessing games and there’s absolutely no hidden charges or weird fees at our school. There are no cancellation fees but keep in mind that we generally book about 6 months in advance, so missing a lesson will severely delay your completion date.
Refund Policy
Bought one of our packages but moving to zimbabwe for work? Did you decided to wait and get your license when you turn 48? No worries, just send us a note and we’ll get someone to process your refund no questions ask. Life’s too short not to be happy so we’ll get you squared away without any problems. Refunds are only given for unused portion of the package that you purchase within a 2 year period. Classroom sessions are non-refundable after the first day of class because class sizes are limited for the foreseeable future and space is extremely limited.
Duplicate Parent Class Certificate Policy
Took a parent class 4 years and 11 months ago and trying to save yourself from spending another 2 hours with us? Please keep in mind the parent class certificate is only valid for 5 years. Certificates are processed on Thursdays of each week with no exceptions. When requesting a certificate, please provide the following information:
- Name of student
- Permit/License Number
| Duplicate Certificate Request |